+61 423 117 775

Privacy Policy

– Updated November, 2025

This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or engage with our painting services.

Prime Painter (“we”, “us”, or “our”) is committed to maintaining the highest standards of privacy and protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

Collection of Your Personal Information

You can browse most areas of our website without providing personal details. However, certain features and services may require you to provide personally identifiable information. This may include (but is not limited to):

  • Your name, phone number, email address, or physical address
  • Details provided when requesting a quote or booking a service
  • Any information submitted through website forms

We may also collect non-personally identifiable information automatically when you visit our website, such as:

  • Browser type and version
  • Operating system
  • Pages visited and time spent on the site
  • Referring website
  • Access time and date

This data is used internally to analyse website performance, improve user experience, and enhance our services.

Use of Your Personal Information

Your personal information may be used for:

  • Providing services you request, such as quotes, bookings, or customer support
  • Internal record keeping and service improvement
  • Communication regarding your job, inquiries, or service updates
  • Website analytics and personalised content delivery
  • Occasional marketing or service-related announcements (you may opt out at any time)

If our information practices change in the future, we will only apply new uses to data collected after the policy update. Any changes will be posted on this page.

Sharing of Your Personal Information

We may engage trusted third-party companies to perform services on our behalf, including but not limited to:

  • Customer support
  • Payment processing
  • Freight or materials delivery
  • IT or website management services

These organisations receive only the information necessary to fulfil their tasks and are obligated to maintain confidentiality and comply with applicable privacy laws.

We do not sell or rent personal information to third parties.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Continued use of our website indicates acceptance of any changes. We recommend reviewing this page periodically.

Accessing Your Personal Information

You have the right to request access to the personal information we hold about you, subject to legal exceptions.

Requests may need to be submitted in writing for security purposes. A fee may apply for the time and resources required to provide this information.

Contacting Us

If you have questions, comments, or concerns about this Privacy Policy, or if you would like further information, please contact us:

Prime Painter
Phone: +61 423 117 775
Email: info@primepainter.com.au